Fire Dispatcher: Rapid Incident Communication Pro

County Emergency Communications; Town of Sheldon (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

County Emergency Communications in Sheldon, WI is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication.

This role demands accuracy, familiarity with computer systems, maps, and radio procedures. Work may require overnight shifts, weekends, holidays, and overtime during major incidents, with ongoing training and certification as needed.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Tools

Computer systems

Job description

County Emergency Communications in Sheldon, WI is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication.

This role demands accuracy, familiarity with computer systems, maps, and radio procedures. Work may require overnight shifts, weekends, holidays, and overtime during major incidents, with ongoing training and certification as needed.