Fire Dispatcher: Overtime-Eligible Response Coordinator

Emergency Telecommunicator Services; Rossville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Rossville, TN is seeking fire dispatchers to coordinate emergency responses and maintain clear radio communications during incidents. The role involves documenting reports, verifying locations, and alerting units according to established procedures.

Dispatchers must handle continuous headset and data entry tasks, support mutual aid, and work varied shifts including nights, weekends, and holidays as needed for major incidents.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek trained dispatchers.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organizational skills

Attention to detail

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Rossville, TN is seeking fire dispatchers to coordinate emergency responses and maintain clear radio communications during incidents. The role involves documenting reports, verifying locations, and alerting units according to established procedures.

Dispatchers must handle continuous headset and data entry tasks, support mutual aid, and work varied shifts including nights, weekends, and holidays as needed for major incidents.