Fire Dispatcher: Overtime & Critical Emergency Response

911 Emergency Communications; Balsam Grove (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime premiums

Job summary

911 Emergency Communications in Balsam, NC is seeking Fire Dispatcher opportunities to coordinate responses for fires, rescues, and hazardous conditions. Dispatchers receive incident details, alert resources, and maintain communications with responding crews.

Applicants must handle information accurately, follow established response plans, and stay adaptable for overnight, weekend, and holiday coverage as needed.

Qualifications

• High school diploma or GED is commonly required.
• Some employers seek fire communications training or dispatch certification.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Coordinate mutual-aid communications when assigned.

Skills

Clear communication

Radio operations

Data entry

Stress tolerance

Education

High School Diploma

Fire dispatch training

Tools

Computer-aided dispatch software

Mapping software

Job description

911 Emergency Communications in Balsam, NC is seeking Fire Dispatcher opportunities to coordinate responses for fires, rescues, and hazardous conditions. Dispatchers receive incident details, alert resources, and maintain communications with responding crews.

Applicants must handle information accurately, follow established response plans, and stay adaptable for overnight, weekend, and holiday coverage as needed.