Fire Dispatcher — Fast-Paced Emergency Communications

Emergency Telecommunicator Services; Oak Ridge (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Oak Ridge seeks skilled Fire Dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications. You will relay critical information to responding crews and monitor all unit status as part of a dynamic, around-the-clock operation.

Ideal candidates have a high school diploma and comfort with computer systems, maps, and data entry. Some roles may require fire dispatch or EMS training and certification.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Fire dispatching

Radio communication

Data entry

Education

High school diploma

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Oak Ridge seeks skilled Fire Dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications. You will relay critical information to responding crews and monitor all unit status as part of a dynamic, around-the-clock operation.

Ideal candidates have a high school diploma and comfort with computer systems, maps, and data entry. Some roles may require fire dispatch or EMS training and certification.