Fire Dispatcher: Emergency Communications Specialist

County Emergency Communications; West Palm Beach (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Shift premiums

Job summary

County Emergency Communications in Wellington, FL seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, and alert appropriate resources while maintaining clear radio communications.

Responsibilities include documenting reports, monitoring incident status, coordinating mutual aid, and ensuring accurate data entry.

Qualifications

• Requires high school diploma or equivalent; some employers seek fire dispatch training or certification.
• Comfortable with computer systems, maps, and radio communication; may require fire dispatch certification or EM dispatch coursework.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations and risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Education

High school diploma

Tools

Dispatch software

Maps

Job description

County Emergency Communications in Wellington, FL seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, and alert appropriate resources while maintaining clear radio communications.

Responsibilities include documenting reports, monitoring incident status, coordinating mutual aid, and ensuring accurate data entry.