Fire Dispatcher: Emergency Communications Specialist

911 Emergency Communications; Schaefferstown (PA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications is seeking Fire Dispatcher opportunities in Schaefferstown, PA. The role focuses on receiving and documenting fire and rescue reports, verifying locations, alerting stations, and coordinating response resources.

Dispatchers must communicate clearly via radio, maintain incident details, and monitor statuses while adhering to established procedures and safety protocols. Some assignments may require additional training or certification.

Qualifications

• High school diploma or equivalent is commonly required.
• Comfort with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Record dispatch times, unit movements, and updates.

Skills

Communication skills

Radio communications

Data entry

Attention to detail

Education

High school diploma

Tools

Computer systems

Maps

Radio equipment

Job description

911 Emergency Communications is seeking Fire Dispatcher opportunities in Schaefferstown, PA. The role focuses on receiving and documenting fire and rescue reports, verifying locations, alerting stations, and coordinating response resources.

Dispatchers must communicate clearly via radio, maintain incident details, and monitor statuses while adhering to established procedures and safety protocols. Some assignments may require additional training or certification.