Fire Dispatcher: Emergency Communications Pro

County Emergency Communications; Town of Cambridge (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

County Emergency Communications in Cambridge, NY is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role demands organized information handling, clear communication, and the ability to follow established response plans. Work may include irregular hours, overnight shifts, weekends, and overtime during major incidents.

Qualifications

• Strong radio communication and ability to stay calm under pressure.
• Organized handling of incident information and data entry.
• Familiarity with computer systems and incident documentation.
• Willingness to work irregular hours, including nights, weekends, holidays and overtime.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Organizational skills

Education

High school diploma or GED

Job description

County Emergency Communications in Cambridge, NY is seeking skilled Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role demands organized information handling, clear communication, and the ability to follow established response plans. Work may include irregular hours, overnight shifts, weekends, and overtime during major incidents.