Fire Dispatcher: Critical Incidents & 24/7 Rotating Shifts

County Emergency Communications; Toluca (IL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Toluca, IL, is seeking fire dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain clear communications with responding crews.

This role emphasizes organized information handling, precise data entry, and adherence to established response plans under directive supervision. Dispatchers may work rotating shifts including overnight, weekends, and holidays.

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Strong computer and maps proficiency, accurate data entry, and calm decision-making under pressure.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer systems

Attention to detail

Education

High school diploma or GED

Tools

Radio systems equipment

Maps

Job description

County Emergency Communications in Toluca, IL, is seeking fire dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain clear communications with responding crews.

This role emphasizes organized information handling, precise data entry, and adherence to established response plans under directive supervision. Dispatchers may work rotating shifts including overnight, weekends, and holidays.