Fire Dispatcher: Critical Incident Communications Pro

911 Emergency Communications; Bryn Mawr (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Paid time off

Professional development

Job summary

911 Emergency Communications in Bryn Mawr, PA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Candidates should be adept at handling incident information, maintaining updates, and communicating clearly via radio with responding crews.

The role emphasizes organized information handling, adherence to response plans, and operating within established procedures, with shifts including potential overnight coverage and overtime during major incidents.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Bryn Mawr, PA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Candidates should be adept at handling incident information, maintaining updates, and communicating clearly via radio with responding crews.

The role emphasizes organized information handling, adherence to response plans, and operating within established procedures, with shifts including potential overnight coverage and overtime during major incidents.