Fire Dispatcher: Critical Incident Communications

Emergency Telecommunicator Services; Spencer (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher in Spencer, VA to coordinate emergency responses and maintain critical incident information. You will receive reports, verify locations, alert appropriate units, and monitor ongoing incidents using radio and computer systems.

The role requires strong organization, clear communication, and adherence to response plans. Training is provided, with opportunities for certification and advancement within the fire communications network.

Qualifications

• High school diploma or GED required.
• Comfort with computer systems and accurate data entry.
• Experience with maps and radio communications preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Map reading

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher in Spencer, VA to coordinate emergency responses and maintain critical incident information. You will receive reports, verify locations, alert appropriate units, and monitor ongoing incidents using radio and computer systems.

The role requires strong organization, clear communication, and adherence to response plans. Training is provided, with opportunities for certification and advancement within the fire communications network.