Fire Dispatcher: Critical Incident Communications

Emergency Telecommunicator Services; Lower Merion Township (Montgomery County); On-site; USD 52,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services in Villanova, PA, seeks Fire Dispatchers to coordinate responses to emergencies. Responsibilities include documenting reports, verifying locations, and alerting apparatus with approved assignments.

The role requires strong information handling, clear radio communication, and the ability to work across shifts, including nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

Emergency Telecommunicator Services in Villanova, PA, seeks Fire Dispatchers to coordinate responses to emergencies. Responsibilities include documenting reports, verifying locations, and alerting apparatus with approved assignments.

The role requires strong information handling, clear radio communication, and the ability to work across shifts, including nights, weekends, and holidays.