Fire Dispatcher: Critical Emergency Communications

911 Emergency Communications; Orchard City (CO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Overtime premiums

Job summary

911 Emergency Communications operates a fire dispatch center in Orchard, CO, handling incident information, alerting resources, and maintaining radio communications for responding crews. Dispatchers must document incidents accurately and follow established response plans under supervision.

The role emphasizes work in a centralized communications environment with potential for overtime and shift work to cover all hours as needed by emergencies.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Maps literacy

Computer systems

Education

High school diploma

Fire dispatch training

EMD training

Tools

Dispatch software proficiency

Radio hardware operation

Job description

911 Emergency Communications operates a fire dispatch center in Orchard, CO, handling incident information, alerting resources, and maintaining radio communications for responding crews. Dispatchers must document incidents accurately and follow established response plans under supervision.

The role emphasizes work in a centralized communications environment with potential for overtime and shift work to cover all hours as needed by emergencies.