Fire Dispatcher — Critical Emergency Communications

Emergency Telecommunicator Services; North Star (MI); On-site; USD 42,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services in North Star, MI seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio contact with responding crews.

Applicants should have a HS diploma and dispatch training; some positions allow entry-level training, others require fire communications coursework. Flexibility for all-hours staffing is common.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or EMS dispatch training may be required for some roles.
• Ability to handle computer systems, maps, data entry, and radio comms.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources via established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Organizational skills

Radio communication

Education

High school diploma or GED

Fire dispatch training or certification preferred

Job description

Emergency Telecommunicator Services in North Star, MI seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio contact with responding crews.

Applicants should have a HS diploma and dispatch training; some positions allow entry-level training, others require fire communications coursework. Flexibility for all-hours staffing is common.