Fire Dispatcher: Critical Emergency Communications

911 Emergency Communications; Hammond (LA); On-site; USD 40,000 - 65,000; Full time

Job summary

911 Emergency Communications in Tangipahoa, LA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role involves organized information handling and following established response plans from authorized personnel. Fire dispatching may require overnight, weekend, and holiday shifts with potential overtime during major incidents.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Attention to detail

Strong communication

Calm under pressure

Education

High school diploma or equivalent

Tools

Radio equipment

Job description

911 Emergency Communications in Tangipahoa, LA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role involves organized information handling and following established response plans from authorized personnel. Fire dispatching may require overnight, weekend, and holiday shifts with potential overtime during major incidents.