Emergency Fire Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Mamou (LA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Professional development

Job summary

The 911 Emergency Communications department in Mamou, LA is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires and other emergencies, receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires organized information handling and the ability to follow established response plans. Duties include documenting reports, verifying locations, monitoring channels, relaying changing conditions, and coordinating

Qualifications

• A high school diploma or equivalent is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Experience with computer systems, maps, and radio communication is preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels and unit status during incidents.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and unit movements.

Skills

Clear radio communication

Data entry

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio dispatch equipment

Job description

The 911 Emergency Communications department in Mamou, LA is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires and other emergencies, receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires organized information handling and the ability to follow established response plans. Duties include documenting reports, verifying locations, monitoring channels, relaying changing conditions, and coordinating