Fire Dispatcher: Critical Communications Operator

County Emergency Communications; Horsham (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications in Horsham, PA is seeking Fire Dispatcher opportunities. The role involves receiving incident reports, verifying locations, and alerting appropriate resources.

Dispatchers must manage radio channels, communicate hazards, and coordinate mutual aid as needed. Candidates typically hold a high school diploma, with some positions preferring fire communications training or EMS dispatch experience.

Qualifications

• Strong written and spoken communication skills.
• Ability to stay composed and focused during high-stress incidents.
• Comfort with data entry, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Calm under pressure

Education

High school diploma or equivalent

Job description

County Emergency Communications in Horsham, PA is seeking Fire Dispatcher opportunities. The role involves receiving incident reports, verifying locations, and alerting appropriate resources.

Dispatchers must manage radio channels, communicate hazards, and coordinate mutual aid as needed. Candidates typically hold a high school diploma, with some positions preferring fire communications training or EMS dispatch experience.