Fire Dispatcher: Critical, 24/7 Emergency Communications

911 Emergency Communications; Shepherd (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

911 Emergency Communications in Shepherd, TX seeks a Fire Dispatcher to coordinate emergency responses and maintain critical incident information. You will receive reports, verify locations, alert stations, and manage radio communications during incidents.

The role involves continuous headset work, data entry, mapping, and following established response plans. Overtime and irregular hours are common in fire dispatch operations.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications in Shepherd, TX seeks a Fire Dispatcher to coordinate emergency responses and maintain critical incident information. You will receive reports, verify locations, alert stations, and manage radio communications during incidents.

The role involves continuous headset work, data entry, mapping, and following established response plans. Overtime and irregular hours are common in fire dispatch operations.