Fire Dispatcher - 24/7 Ops with Overnight/Weekend Shifts

County Emergency Communications; Little Rock (AR); On-site; USD 36,000 - 60,000; Full time

Job summary

County Emergency Communications in Conway is seeking fire dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews to ensure rapid, accurate actions.

Applicants should be comfortable with computer systems and data entry; some assignments may require fire dispatch certification, EMS dispatch training, or incident-management coursework.

Qualifications

• Organized information handling and calm under pressure to support rapid dispatch decisions.
• Comfortable with computer systems, maps, and radio communications.
• Fire dispatch certification or EMS/incident-management coursework may be required for some roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Clear radio communication

Accurate data entry

Computer systems familiarity

Maps literacy

Education

High school diploma or GED

Job description

County Emergency Communications in Conway is seeking fire dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews to ensure rapid, accurate actions.

Applicants should be comfortable with computer systems and data entry; some assignments may require fire dispatch certification, EMS dispatch training, or incident-management coursework.