Fire Dispatcher - 24/7 Ops, Mutual-Aid & Benefits

911 Emergency Communications; Mullica Hill (NJ); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Mullica Hill, NJ is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

This role requires meticulous information handling, calm decision-making, and adherence to established procedures. Prior dispatch experience or fire communications training is preferred, with eligibility for agency certifications.

Qualifications

• A high school diploma or GED is commonly required.
• Experience or training in fire dispatch or emergency communications is preferred.
• Comfort with computer systems, maps, and radio communications is needed.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Coordination under pressure

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Maps/GIS

Radio equipment

Job description

911 Emergency Communications in Mullica Hill, NJ is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

This role requires meticulous information handling, calm decision-making, and adherence to established procedures. Prior dispatch experience or fire communications training is preferred, with eligibility for agency certifications.