Fire Dispatcher: 24/7 Incident Coordination & Alerts

Emergency Telecommunicator Services; Shelby (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Job summary

Emergency Telecommunicator Services in Shelby, MT seeks a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident details, verify locations, alert appropriate resources, and maintain communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under the direction of authorized personnel.

Qualifications

• High school diploma or GED required.
• Fire dispatch training or certification may be required for some assignments.
• Experience with radio communication and data entry preferred.
• Comfortable with computer systems and maps.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Effective communication

Education

High School Diploma or GED

Tools

Dispatch software

Radio equipment

Computer systems

Job description

Emergency Telecommunicator Services in Shelby, MT seeks a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident details, verify locations, alert appropriate resources, and maintain communications with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under the direction of authorized personnel.