Fire Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Genoa City (WI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Genoa City, WI, seeks fire dispatchers to coordinate emergency responses and communicate with responding crews. The role requires careful information handling, clear radio communication, and adherence to established plans.

Responsibilities include gathering incident details, alerting stations, and maintaining situational awareness during major incidents. This position may involve shift work, including nights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Fire dispatch certification or EM dispatch training (preferred)

Job description

911 Emergency Communications in Genoa City, WI, seeks fire dispatchers to coordinate emergency responses and communicate with responding crews. The role requires careful information handling, clear radio communication, and adherence to established plans.

Responsibilities include gathering incident details, alerting stations, and maintaining situational awareness during major incidents. This position may involve shift work, including nights, weekends, holidays, and overtime.