Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Thedford (NE); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Thedford, NE seeks a dedicated Fire Dispatcher to coordinate responses, relay critical information, and manage radio communications during emergencies.

Role involves shift work, including overnights, weekends, and holidays, with exposure to high-stress incident environments. Requires strong data handling, maps proficiency, and adherence to established response plans.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Data entry accuracy

Map reading

Radio coordination

Dispatcher software

Education

High school diploma or GED

Tools

Dispatcher software

Job description

Emergency Telecommunicator Services in Thedford, NE seeks a dedicated Fire Dispatcher to coordinate responses, relay critical information, and manage radio communications during emergencies.

Role involves shift work, including overnights, weekends, and holidays, with exposure to high-stress incident environments. Requires strong data handling, maps proficiency, and adherence to established response plans.