Fire Dispatcher — 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; New Mexico; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Lakewood, NM seeks qualified Fire Dispatchers to coordinate emergency responses, document incident details, and maintain clear radio communication. The role supports night shifts and major incident coverage as part of a structured team.

Candidates should have a high school diploma or GED, and may require fire dispatch certification or EMD training depending on assignment. Strong computer and data-entry skills are essential for success.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction or seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or EMD training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized info handling

Clear radio communication

Attention to detail

Education

High school diploma or GED

Fire dispatch certification

EMD training

Job description

Emergency Telecommunicator Services in Lakewood, NM seeks qualified Fire Dispatchers to coordinate emergency responses, document incident details, and maintain clear radio communication. The role supports night shifts and major incident coverage as part of a structured team.

Candidates should have a high school diploma or GED, and may require fire dispatch certification or EMD training depending on assignment. Strong computer and data-entry skills are essential for success.