Fire Dispatcher — 24/7 Emergency Communications Pro

911 Emergency Communications; Luana (IA); On-site; USD 40,000 - 58,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Professional development

Shift premiums

Job summary

911 Emergency Communications in Luana, IA seeks Fire Dispatcher opportunities. Dispatchers coordinate responses to fires and emergencies, receive reports, verify locations, and maintain clear radio communication with responding crews.

Roles require organized information handling, attention to detail, and the ability to work with computer systems and maps. Shifts may include overnight and weekend coverage based on staffing needs.

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Fire dispatch certification may be required for certain assignments.
• Emergency medical dispatch training or incident-management coursework may be required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Attention to detail

Multitasking under pressure

Education

High school diploma

Fire dispatch certification

Emergency medical dispatch training

Tools

Fire dispatch software

Maps and GIS tools

Radio systems

Job description

911 Emergency Communications in Luana, IA seeks Fire Dispatcher opportunities. Dispatchers coordinate responses to fires and emergencies, receive reports, verify locations, and maintain clear radio communication with responding crews.

Roles require organized information handling, attention to detail, and the ability to work with computer systems and maps. Shifts may include overnight and weekend coverage based on staffing needs.