Fire Dispatcher: 24/7 Emergency Communications Pro

911 Emergency Communications; Caddo (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Caddo, TX is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You’ll receive incident information, alert resources, and maintain communications with responding crews from a fixed dispatch environment.

The role requires organized information handling, clear radio communication, and proficiency with computer systems, maps, and incident reporting. Training opportunities and shift scheduling vary by agency.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch training or certification may be required for certain assignments.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear radio communication

Data entry

Maps

Education

High school diploma

Tools

Radio systems

Dispatch software

Job description

911 Emergency Communications in Caddo, TX is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You’ll receive incident information, alert resources, and maintain communications with responding crews from a fixed dispatch environment.

The role requires organized information handling, clear radio communication, and proficiency with computer systems, maps, and incident reporting. Training opportunities and shift scheduling vary by agency.