Fire Dispatcher: 24/7 Emergency Communications

Emergency Telecommunicator Services; Sanford (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Retirement programs

Professional development

Job summary

Emergency Telecommunicator Services in Micro, NC seeks a Fire Dispatcher to coordinate emergency responses, receive incident reports, and direct appropriate resources. You will stay current on incident details and follow established plans while communicating clearly with responding crews.

Applicants should have a high school diploma, strong data entry and radio communication skills, and the ability to work varied shifts, including overnights, weekends, and holidays.

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer systems

Situational awareness

Education

High school diploma

Tools

Computer systems

Radio equipment

Job description

Emergency Telecommunicator Services in Micro, NC seeks a Fire Dispatcher to coordinate emergency responses, receive incident reports, and direct appropriate resources. You will stay current on incident details and follow established plans while communicating clearly with responding crews.

Applicants should have a high school diploma, strong data entry and radio communication skills, and the ability to work varied shifts, including overnights, weekends, and holidays.