Fire Dispatcher — 24/7 Emergency Communications

Emergency Telecommunicator Services; Lacona (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Fire dispatchers in Lacona, NY coordinate responses to fires, rescues, and hazardous conditions, receiving incident information, alerting resources, and maintaining clear radio communication. The role requires strong data handling, attention to detail, and the ability to follow established response plans under supervision.

Applicants should have a high school diploma or GED, comfort with computer systems and maps, and be prepared for irregular hours, including nights, weekends, and overtime;

Qualifications

• Organizational skills are essential for handling incident information accurately.
• Clear radio communication is critical to coordinate responders and relay instructions.
• Proficiency with data entry and computer systems supports incident documentation.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations and access information
• Alert stations and dispatch apparatus using approved assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organizational skills

Radio communication

Data entry

Education

High school diploma or GED

Job description

Fire dispatchers in Lacona, NY coordinate responses to fires, rescues, and hazardous conditions, receiving incident information, alerting resources, and maintaining clear radio communication. The role requires strong data handling, attention to detail, and the ability to follow established response plans under supervision.

Applicants should have a high school diploma or GED, comfort with computer systems and maps, and be prepared for irregular hours, including nights, weekends, and overtime;