Fire Dispatcher - 24/7 Emergency Communications

911 Emergency Communications; Cedar Crest (NM); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Cedar Crest, NM is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role emphasizes organized information handling, adherence to response plans, and accuracy in documenting incidents. Fire dispatch training and certifications may be required for certain assignments, with possible flexibility for overtime

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Fire dispatch certification or emergency medical dispatch training may be required for specific assignments.
• Comfort with computer systems, maps, accurate data entry, and radio communication essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Radio procedures

Data entry

Computer literacy

Documentation

Incident coordination

Education

High School Diploma or GED

Job description

911 Emergency Communications in Cedar Crest, NM is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role emphasizes organized information handling, adherence to response plans, and accuracy in documenting incidents. Fire dispatch training and certifications may be required for certain assignments, with possible flexibility for overtime