Fire Dispatcher - 24/7 Emergency Communications

911 Emergency Communications; Bessemer (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime

Shift premiums

Job summary

911 Emergency Communications in Bessemer, Alabama, seeks a Fire Dispatcher to coordinate fire-service responses, document incidents, and maintain clear radio communications. Roles require data accuracy, maps, and computer-system comfort in a fast-paced environment.

Ideal candidates have a high school diploma or GED, with fire dispatch training preferable. Some positions provide entry-level instruction while others require prior dispatch experience and relevant coursework.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer systems

Data entry

Maps

Radio communication

Education

High school diploma or GED

Job description

911 Emergency Communications in Bessemer, Alabama, seeks a Fire Dispatcher to coordinate fire-service responses, document incidents, and maintain clear radio communications. Roles require data accuracy, maps, and computer-system comfort in a fast-paced environment.

Ideal candidates have a high school diploma or GED, with fire dispatch training preferable. Some positions provide entry-level instruction while others require prior dispatch experience and relevant coursework.