Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Benton City (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Benton City, MO is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain contact with responding crews from indoor workstations with radios and computers.

Applicants should have at least a high school diploma, be comfortable with data entry and maps, and may require fire dispatch or EMT training depending on the assignment. Shift work and overtime may be required.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Benton City, MO is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain contact with responding crews from indoor workstations with radios and computers.

Applicants should have at least a high school diploma, be comfortable with data entry and maps, and may require fire dispatch or EMT training depending on the assignment. Shift work and overtime may be required.