Fire Dispatcher: 24/7 Emergency Communications

County Emergency Communications; Battle Creek (MI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Battle Creek, MI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident details, alert appropriate resources, and maintain clear radio communication with responding crews.

Responsibilities include verifying locations, monitoring status, and recording updates while following approved response plans and instructions from supervisory personnel.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Job description

County Emergency Communications in Battle Creek, MI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident details, alert appropriate resources, and maintain clear radio communication with responding crews.

Responsibilities include verifying locations, monitoring status, and recording updates while following approved response plans and instructions from supervisory personnel.