Fire Dispatcher: 24/7 Critical Incident Response

Emergency Telecommunicator Services; Crystal City (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Emergency Telecommunicator Services in Crystal City, MO seeks Fire Dispatcher candidates to coordinate fire, rescue and hazard responses. The role requires precise radios, incident documentation, and adherence to established protocols.

Expect shift rotations including overnights and weekends. Candidates should have a high school diploma or GED, basic computer and data entry skills, and fire dispatch or EMS training where required.

Qualifications

• High school diploma or GED required; entry-level training may be provided.
• Ability to document incidents accurately and follow protocols.
• Comfort with computer systems, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information for responders.
• Alert stations and dispatch units per approved assignments.
• Monitor channels, unit status, and incident progress.
• Relay occupant, hazard, and condition updates to teams.
• Process resource requests through established procedures.
• Coordinate mutual-aid communications during incidents.
• Record dispatch times and significant updates.

Skills

Radio communication

Attention to detail

Organizational skills

Education

High school diploma or GED

Tools

Fire dispatch software

Maps and data entry

Job description

Emergency Telecommunicator Services in Crystal City, MO seeks Fire Dispatcher candidates to coordinate fire, rescue and hazard responses. The role requires precise radios, incident documentation, and adherence to established protocols.

Expect shift rotations including overnights and weekends. Candidates should have a high school diploma or GED, basic computer and data entry skills, and fire dispatch or EMS training where required.