Fire Dispatcher: 24/7 Critical Incident Response

County Emergency Communications; Cedar Glen (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime and shift premiums

Job summary

County Emergency Communications in Cedar Glen, CA seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews in a high-stress environment.

A high school diploma is commonly required; some positions need fire dispatch or EMS training. Comfortable with computers, maps, and data entry is essential.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

Computer systems

Maps

Job description

County Emergency Communications in Cedar Glen, CA seeks experienced Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communications with responding crews in a high-stress environment.

A high school diploma is commonly required; some positions need fire dispatch or EMS training. Comfortable with computers, maps, and data entry is essential.