Fire Dispatcher: 24/7 Critical Incident Coordination

Emergency Telecommunicator Services; Hope (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Hope, MI seeks Fire Dispatcher to coordinate fire service responses and maintain communications with responding crews. The role requires attention to detail, clear radio communication, and adherence to incident response plans.

Responsibilities include receiving reports, verifying locations, dispatching units, and monitoring status while complying with agency procedures.

Qualifications

• High school diploma or equivalent required; some employers provide entry-level instruction.
• Fire dispatch certification or EMS/incident-management coursework may be required for particular assignments.
• Comfort with computers, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Data entry accuracy

Discretion / calm under pressure

Education

High school diploma or equivalent

Tools

Computer systems

Map reading

Radio communication equipment

Job description

Emergency Telecommunicator Services in Hope, MI seeks Fire Dispatcher to coordinate fire service responses and maintain communications with responding crews. The role requires attention to detail, clear radio communication, and adherence to incident response plans.

Responsibilities include receiving reports, verifying locations, dispatching units, and monitoring status while complying with agency procedures.