Fire Dispatch Specialist — Urgent Emergency Communications

911 Emergency Communications; Lahaina (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

911 Emergency Communications in Lahaina, HI is seeking a dedicated Fire Dispatcher to coordinate responses for fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain radio communication with responding crews.

Applicants should have strong data entry skills, familiarity with dispatch software, and the ability to operate under high-stress conditions while following established procedures and directions from supervisors.

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction
• Comfort with computer systems, accurate data entry, maps, and radio communication
• Fire dispatch certification or EMS/incident-management coursework may be required for particular assignments

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Data entry

Maps

Computer literacy

Stress management

Education

High school diploma or GED

Tools

Dispatch software

Radio equipment familiarity

Job description

911 Emergency Communications in Lahaina, HI is seeking a dedicated Fire Dispatcher to coordinate responses for fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain radio communication with responding crews.

Applicants should have strong data entry skills, familiarity with dispatch software, and the ability to operate under high-stress conditions while following established procedures and directions from supervisors.