Fire Dispatch Specialist – 24/7 Incident Coordination

911 Emergency Communications; El Paso (TX); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Descripción de la vacante

911 Emergency Communications in El Paso is seeking qualified Fire Dispatchers to coordinate emergency responses and support fire services. The role involves receiving incident information, alerting resources, and maintaining contact with responding crews in a fast-paced environment.

Dispatchers must handle incident details accurately, operate computer systems and maps, and communicate clearly by radio. Training and certifications may be required for specialized assignments and off-hours coverage.

Formación

• A high school diploma or equivalent is commonly required.
• Fire dispatch certification or related training may be required for certain assignments.
• Candidates should be comfortable with computer systems, maps, and radio communication.

Responsabilidades

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Educación

High School Diploma or GED

Herramientas

Computer systems

Maps

Radio communication

Descripción del empleo

911 Emergency Communications in El Paso is seeking qualified Fire Dispatchers to coordinate emergency responses and support fire services. The role involves receiving incident information, alerting resources, and maintaining contact with responding crews in a fast-paced environment.

Dispatchers must handle incident details accurately, operate computer systems and maps, and communicate clearly by radio. Training and certifications may be required for specialized assignments and off-hours coverage.