Fire Dispatch Specialist — 24/7 Emergency Response

County Emergency Communications; New Holland (Lancaster County); On-site; USD 48,000 - 72,000; Full time

Job summary

County Emergency Communications in New Holland, PA is seeking Fire Dispatcher opportunities. The role involves coordinating responses to fires, rescues, and hazards, while maintaining accurate incident information and following established response plans.

Fire dispatchers may work at various hours, including overnights and weekends. A high school diploma or GED is typically required, with certifications in fire dispatch or EMS training beneficial for certain assignments.

Qualifications

• High school diploma or GED is commonly required; some employers offer entry-level instruction.
• Ability to operate computer systems effectively and enter data accurately.
• Experience or familiarity with radio communications is preferred for dispatch work.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer systems

Data entry

Radio communication

Education

High school diploma or GED

Tools

Radio equipment

Job description

County Emergency Communications in New Holland, PA is seeking Fire Dispatcher opportunities. The role involves coordinating responses to fires, rescues, and hazards, while maintaining accurate incident information and following established response plans.

Fire dispatchers may work at various hours, including overnights and weekends. A high school diploma or GED is typically required, with certifications in fire dispatch or EMS training beneficial for certain assignments.