Fire Dispatch Specialist - 24/7 Emergency Ops

911 Emergency Communications; Terre Haute (IN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Terre Haute, IN is seeking Fire Dispatcher professionals to coordinate emergency responses, document incidents, and relay critical information with accuracy and calm under pressure.

The role demands strong radio discipline, data entry skills, and the ability to follow approved response plans. Work hours may include overnight shifts, weekends, and overtime during major incidents.

Experience or training in fire dispatch may be preferred.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction for new dispatchers.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Data entry accuracy

Computer literacy

Organizational skills

Education

High school diploma

Tools

Dispatch software

Maps & routing systems

Job description

911 Emergency Communications in Terre Haute, IN is seeking Fire Dispatcher professionals to coordinate emergency responses, document incidents, and relay critical information with accuracy and calm under pressure.

The role demands strong radio discipline, data entry skills, and the ability to follow approved response plans. Work hours may include overnight shifts, weekends, and overtime during major incidents.

Experience or training in fire dispatch may be preferred.