Fire Dispatch Specialist - 24/7 Emergency Communications

County Emergency Communications; Thoreau (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

County Emergency Communications in Thoreau, NM is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise information handling and radio communication, following established response plans under supervision.

Dispatchers may work varied shifts, including overnight, weekends, and holidays, with potential overtime during major incidents. Prior fire dispatch training or EMT dispatch coursework can be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Attention to detail

Computer literacy

Education

High school diploma or GED

Fire dispatch training or certification

Tools

Emergency dispatch software

Maps

Job description

County Emergency Communications in Thoreau, NM is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise information handling and radio communication, following established response plans under supervision.

Dispatchers may work varied shifts, including overnight, weekends, and holidays, with potential overtime during major incidents. Prior fire dispatch training or EMT dispatch coursework can be required for certain assignments.