Fire Dispatch Specialist - 24/7 Emergency Communications

County Emergency Communications; Norway Township (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Norway, MI is seeking Fire Dispatcher candidates to coordinate responses to fires, rescues, and other emergencies. Dispatchers handle incident information, alert resources, and maintain communications with responding crews in a fast-paced environment.

Ideal applicants will have a high school diploma or equivalent, familiarity with computer systems, and the ability to manage data accurately under pressure.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Information management

Education

High school diploma or GED

Job description

County Emergency Communications in Norway, MI is seeking Fire Dispatcher candidates to coordinate responses to fires, rescues, and other emergencies. Dispatchers handle incident information, alert resources, and maintain communications with responding crews in a fast-paced environment.

Ideal applicants will have a high school diploma or equivalent, familiarity with computer systems, and the ability to manage data accurately under pressure.