Fire Dispatch Specialist — 24/7 Emergency Communications

Emergency Telecommunicator Services; Matthews (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Matthews, IN seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions, receiving incident information, alerting resources, and maintaining radio communications with responding crews.

This role requires organized information handling, clear radio communication, and the ability to follow established response plans and directions from authorized personnel.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Matthews, IN seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions, receiving incident information, alerting resources, and maintaining radio communications with responding crews.

This role requires organized information handling, clear radio communication, and the ability to follow established response plans and directions from authorized personnel.