Fire Dispatch Specialist — 24/7 Emergency Communications

Emergency Telecommunicator Services; Laurel (DE); On-site; USD 45,000 - 65,000; Full time

Job summary

The Fire Dispatcher role in Laurel, Delaware coordinates responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. Dispatchers receive incident information, alert appropriate resources, and maintain communication with responding crews according to established plans and directions from authorized personnel.

This position requires organized information handling and clear radio communication.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or equivalent

Job description

The Fire Dispatcher role in Laurel, Delaware coordinates responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. Dispatchers receive incident information, alert appropriate resources, and maintain communication with responding crews according to established plans and directions from authorized personnel.

This position requires organized information handling and clear radio communication.