Fire Dispatch Specialist - 24/7 Emergency Communications

911 Emergency Communications; Lancaster (MN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

911 Emergency Communications in Lancaster, MN seeks a Fire Dispatcher to coordinate responses to fires, rescues and hazards, receiving incident information and alerting units while maintaining liaison with responding crews.

This role requires organized information handling, accurate data entry, and clear radio communication. Applicants should be prepared for shifts that include overnight, weekends, holidays and overtime during major incidents.

Qualifications

• High school diploma or equivalent required; some employers provide training.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Comfort with computer systems, maps, and radio communication.
• Background screening and pre-employment evaluations are required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Radio operations

Data entry

Multitasking

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

911 Emergency Communications in Lancaster, MN seeks a Fire Dispatcher to coordinate responses to fires, rescues and hazards, receiving incident information and alerting units while maintaining liaison with responding crews.

This role requires organized information handling, accurate data entry, and clear radio communication. Applicants should be prepared for shifts that include overnight, weekends, holidays and overtime during major incidents.