Fire Dispatch Specialist: 24/7 Emergency Communications

County Emergency Communications; Akron (OH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid leave

Employee assistance

Job summary

County Emergency Communications in Akron, OH is seeking Fire Dispatchers to coordinate emergency responses and maintain critical incident information. Responsibilities include receiving reports, verifying locations, and dispatching units using approved assignments.

Applicants should have a high school diploma or GED and be comfortable with computer systems, maps, and radio communications. Some positions require fire dispatch training or EMS dispatch credentials.

Qualifications

• A high school diploma or GED is commonly required.
• Some workplaces provide entry‑level instruction; others hire experienced dispatchers with training in fire communications.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Clear communication

Multitasking

Computer literacy

Education

High school diploma or GED

Tools

Computer terminals

Radio systems

Maps

Dispatch software

Job description

County Emergency Communications in Akron, OH is seeking Fire Dispatchers to coordinate emergency responses and maintain critical incident information. Responsibilities include receiving reports, verifying locations, and dispatching units using approved assignments.

Applicants should have a high school diploma or GED and be comfortable with computer systems, maps, and radio communications. Some positions require fire dispatch training or EMS dispatch credentials.