Fire Dispatch Specialist — 24/7 Critical Response

Emergency Telecommunicator Services; Jamestown (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Jamestown, NC seeks a Fire Dispatcher to coordinate responses, document incidents, and maintain clear radio communication. You will receive incident information, alert resources, and monitor units across shifts.

This role requires high attention to detail, calm under pressure, and the ability to work nights, weekends, and holidays. Training and onboarding support are provided.

Qualifications

• High school diploma or equivalency required.
• Experience with radio/telecommunication systems preferred.
• Strong attention to detail and accuracy.
• Ability to work in a high-stress, shift-based environment.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and accessibility information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Attention to detail

Clear communication

Multitasking

Computer systems literacy

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Jamestown, NC seeks a Fire Dispatcher to coordinate responses, document incidents, and maintain clear radio communication. You will receive incident information, alert resources, and monitor units across shifts.

This role requires high attention to detail, calm under pressure, and the ability to work nights, weekends, and holidays. Training and onboarding support are provided.