Fire Dispatch Specialist

911 Emergency Communications; Three Mile Bay (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

911 Emergency Communications is seeking qualified dispatch personnel in Three Mile Bay, NY. The role involves receiving and documenting reports of fires and emergencies, verifying locations, and coordinating with stations and responding units.

Ideal candidates will have a high school diploma or GED, strong data entry skills, and familiarity with computer systems used for dispatch. Training in fire dispatch or emergency medical dispatch may be required for certain assignments.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfort with computer systems, accurate data entry, maps, and radio communication may be required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Tools

Fire dispatch software

Job description

911 Emergency Communications is seeking qualified dispatch personnel in Three Mile Bay, NY. The role involves receiving and documenting reports of fires and emergencies, verifying locations, and coordinating with stations and responding units.

Ideal candidates will have a high school diploma or GED, strong data entry skills, and familiarity with computer systems used for dispatch. Training in fire dispatch or emergency medical dispatch may be required for certain assignments.