Fire Dispatch Operator - Fast-Paced Emergency Ops

County Emergency Communications; Gorham (ME); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Gorham, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role emphasizes accurate data handling, adherence to response plans, and ongoing shift coverage, including nights, weekends, and holidays, depending on incidents.

Qualifications

• High school diploma or GED required; some roles need fire communications training.
• Ability to operate computer systems, maps, and radio equipment accurately.

Responsibilities

• Receive and document reports of fires, rescues, and hazards.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels and unit status.
• Relay information about occupants and changing conditions.
• Process requests for additional resources.
• Coordinate mutual-aid communications during incidents.
• Record dispatch times and unit movements.

Skills

Clear radio communication

Accurate data entry

Attention to detail

Organization and multitasking

Education

High school diploma or GED

Tools

Computer systems proficiency

Maps reading

Emergency dispatch software

Job description

County Emergency Communications in Gorham, ME is seeking a Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain radio communications with responding crews.

The role emphasizes accurate data handling, adherence to response plans, and ongoing shift coverage, including nights, weekends, and holidays, depending on incidents.