Fire Dispatch Operator — Emergency Communications

911 Emergency Communications; North Benton (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in North Benton, Ohio, is seeking dedicated fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert appropriate resources, and maintain communication with responding crews using standard procedures.

Position requires strong data handling and radio communication skills; some assignments may require fire dispatch certification or emergency training.

Qualifications

• High school diploma or GED required; some employers offer entry-level training.
• Comfort with computer systems, maps, and radio communication.
• Fire dispatch certification or emergency training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Communication skills

Attention to detail

Listening skills

Education

High school diploma or GED

Tools

Dispatch software

Job description

911 Emergency Communications in North Benton, Ohio, is seeking dedicated fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert appropriate resources, and maintain communication with responding crews using standard procedures.

Position requires strong data handling and radio communication skills; some assignments may require fire dispatch certification or emergency training.