Rapid-Response Fire Dispatcher (Emergency Communications)

911 Emergency Communications; Hebron (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Hebron, OH is seeking fire dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. The role requires precise information handling, clear radio communication, and adherence to established response plans and supervisor directions.

Dispatchers must be comfortable with computer systems, maintain incident details, and work shifts that may include overnight hours, weekends, holidays, overtime, and additional coverage during

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or recognized equivalency credential

Job description

911 Emergency Communications in Hebron, OH is seeking fire dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. The role requires precise information handling, clear radio communication, and adherence to established response plans and supervisor directions.

Dispatchers must be comfortable with computer systems, maintain incident details, and work shifts that may include overnight hours, weekends, holidays, overtime, and additional coverage during