Fire Dispatch Operator – Critical Incident Coordination

911 Emergency Communications; Hesperus (CO); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Hesperus, CO is seeking dedicated Fire Dispatchers to coordinate responses for fires, rescues, and HazMat incidents. This role involves documenting incidents, alerting resources, and maintaining clear radio communications during high-pressure situations.

The dispatcher must handle information accurately, adhere to established response plans, and follow directions from authorized personnel.

Qualifications

• High school diploma or recognized equivalency is required.
• Fire dispatch certification or related coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Hesperus, CO is seeking dedicated Fire Dispatchers to coordinate responses for fires, rescues, and HazMat incidents. This role involves documenting incidents, alerting resources, and maintaining clear radio communications during high-pressure situations.

The dispatcher must handle information accurately, adhere to established response plans, and follow directions from authorized personnel.